Monday, August 30, 2010

OK I get it...rant....sorry...

Vets deal with people everyday that freak out, panic, don't know anything about vet care, etc etc etc.

I am not one of those people. And it really gets old when I am treated like I am Joe-Schmo Pet owner.

I realize Zip is being flushed with IV fluids, I realize that if fluids are going in at a great rate, they will come OUT at a great rate. I realize that she will probably have an accident in her kennel, or 30...I get it. I realize she has been vomiting, so she isn't going to look perfect. I get it...

Zip never stresses, she is the most "whatever" dog you will ever meet. I went to see her today at the clinic, and that is where my ranting begins.

I am paying the vet clinic to care for my dog, and I feel I am entitled to SEE my dog during normal business hours. My normal vet clinic (she had to go to a clinic about an hour away due to the emergency issue) would have NO issues with me seeing Zip. Well apparently this clinic does. I was asked, after about 40 minutes to leave. Visiting hours were over...WTF? It was 2 PM...

She needs her rest, was their thing. Well, she was sleeping with me in the kennel. She was stressed out when I got there, and IMMEDIATELY when I laid down with her, curled up with me and was OUT. AKA, the dog hasn't been sleeping. She as stress panting when I got there...NOT Zip, NOT Zip at all. But as soon as I was there with her she was fine. I know my dog, I don't treat my dogs like they are children, but I am not happy when I see my dogs stressed out. I don't normally leave my dogs at the vet clinic...but for now I am forced to do so. Which of course there is no staff there from 10-7 am. Great, so what happens to her during that time? Simple, she pees on herself, possibly vomits, possibly stresses (probably actually) and there is no one to be there. If she were HOME, I would be there. I am not sleeping anyway...so why not let me at least clean up after her and take care of her? Because I am a "pet owner"...great...thanks.

Was I bugging the staff during my stay? Nope. I was laying there, watching Zip sleep. Watching her snuggling her face into the crook of my neck. Watching her relax and be happy I am here with her. I didn't ask for ONE thing from the staff. Yet I was told I needed to leave. If they did that with a human, someone would be getting an ass chewing about it.

I was obviously not stressing Zip...so I don't get it. Maybe they had some horrible emergency coming in that would be nasty...but if so, SAY SOMETHING. Don't just say it is time to go...this REALLY upset me...I drove 2 hours round trip to see my dog...ridiculous...

The good news is, she is keeping down food. Tomorrow she will have another kidney/liver test done and if all is good, she gets to come home. IF not...they want to keep her another 2 days.

BULLSHIT...not going to happen.

Luckily my normal vet called and we talked for a good while today after they told me I had to leave Zip. She told me that if they just wanted to continue IV flushing her, that I could do that at home (I had to do this with my cat Midnight when she was really sick for over a month so I am VERY familiar with IV's)...and I could bring her in everyday to the Dr. to have a kidney/liver test done. She could be home, happy and I could care for her. I am so grateful to my vet, who understands I just want what is best for my dogs. If she HAS to stay at a clinic, FINE, then put her somewhere that there is someone there to watch her all the time. But if she is just going to sit in a cage by herself all night, I am not OK with that.

So either way, she will be with me, either at my house, or a 10 minute drive away where I can see her whenever I want to with no issues.

Having a friendship and working relationship with a vet is a very good thing. Zip may have permanent kidney damage, it is too early to tell, but with a special diet, she should be fine. She might not have any damage :) Which would be great...

Please keep your fingers crossed that all her tests come back good tomorrow, she really wants to come home, and we want her home.

Thanks for listening...I am an emotional wreck over this right now, and I am hoping Zip will be OK...please continue the positive thoughts for her...

5 comments:

Monique said...

Positive thoughts on your way.

As a veterinary professional, I agree with you. That is why we don't keep animals overnight, we refer all our overnight hospitalizations to hospitals with full overnight staffing.

So sorry to hear about your bad experience :(

Dianna said...

Really sorry you were treated this way. It doesn't help you to trust them when they keep you from your dog. Here's hoping Zip will be back at home by tomorrow.

Sare said...

Sorry to hear your visit with Zip was cut shorter than you wanted. That is really not a smart way to run the vet hospital. It has been proven that human patients improve much faster in a familiar setting i.e. at home. And humans know why they are at the hospital. Pets don't, just that they don't feel good. I was thinking of both of you all day. It will be good to get her home tomorrow. She is a strong little lady and knows she is needed at home.

Lilo & Elle said...

wow, Im sorry you were treated so horibley. I hope all gos well, and that your boy is okay.

Kelly said...

I'm sorry, I have the same type of situation that you do, former vet tech...I would have immediately called my vet, paid my bill and moved my dog. End of story!